Shipping Policy
HAIRMOBB SHIPPING POLICY
Effective Date: May 28,2026
At HairMobb, we are committed to providing a smooth, secure, and luxury-level shopping experience from checkout to delivery. Please carefully review our shipping policy before placing your order.
By purchasing from HairMobb, you agree to the following shipping terms and conditions.
———————————————
ORDER PROCESSING TIMES
———————————————
All HairMobb orders are processed within:
• 1–5 business days for standard orders
• 5–10 business days for preorder/custom items
• Additional processing time may apply during launches, holidays, sales, or high-volume periods
Business days do not include:
• weekends
• holidays
• carrier delays
Once your order has been processed and shipped, you will receive tracking information via email or SMS.
———————————————
SHIPPING METHODS
———————————————
HairMobb currently offers:
• Standard Shipping
• Express Shipping (if available)
• Same-Day Pickup (select locations only)
Shipping options and delivery estimates are displayed at checkout.
Delivery times are estimates and are not guaranteed.
———————————————
TRACKING INFORMATION
———————————————
Once your order ships, a tracking number will automatically be sent to the email or phone number provided at checkout.
Customers are responsible for monitoring tracking updates and ensuring delivery information is accurate.
Please allow carriers time to update tracking information after shipment.
———————————————
SIGNATURE CONFIRMATION
———————————————
HairMobb reserves the right to require signature confirmation on:
• high-value orders
• large bundle purchases
• wholesale orders
• suspicious or flagged transactions
This is done to protect both the customer and HairMobb from fraud or lost packages.
———————————————
INCORRECT SHIPPING INFORMATION
———————————————
Customers are responsible for entering the correct shipping address at checkout.
HairMobb is not responsible for:
• incorrect addresses
• undeliverable packages
• delayed delivery due to customer error
If an order is returned due to an incorrect address:
• customer may be responsible for reshipping fees
• original shipping charges are non-refundable
Please contact HairMobb immediately if you notice an address error after placing your order.
———————————————
LOST OR STOLEN PACKAGES
———————————————
HairMobb is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If your package is marked delivered but cannot be located:
-
Check with neighbors or household members
-
Contact the shipping carrier directly
-
File a carrier claim if necessary
HairMobb may assist with carrier documentation when possible but cannot guarantee replacement or reimbursement for stolen packages.
———————————————
SHIPPING DELAYS
———————————————
Shipping delays may occur due to:
• weather conditions
• holidays
• carrier issues
• customs delays
• high order volume
• preorder production timelines
HairMobb is not liable for carrier-related delivery delays once packages are shipped.
We appreciate your patience during unforeseen delays.
———————————————
PREORDER ITEMS
———————————————
Preorder items may require extended processing and shipping times.
Estimated preorder timelines are provided as guidelines only and may vary based on:
• production
• inventory availability
• vendor delays
• customs processing
By purchasing preorder items, customers acknowledge and accept potential shipping timeline adjustments.
———————————————
SAME-DAY PICKUP
———————————————
Same-day pickup is available for select products and locations.
Requirements:
• full payment required before pickup
• valid ID required at pickup
• pickup confirmation must be received before arrival
HairMobb reserves the right to refuse pickup service for safety or fraud-prevention concerns.
———————————————
INTERNATIONAL SHIPPING
———————————————
Customers are responsible for:
• customs fees
• import taxes
• duties
• international carrier delays
HairMobb is not responsible for customs-related delays or fees imposed by destination countries.
———————————————
ORDER INSPECTION & QUALITY CONTROL
———————————————
Every HairMobb order undergoes:
• quality inspection
• packaging verification
• order confirmation
• secure shipment preparation
Luxury presentation and product protection are prioritized before shipment.
———————————————
CONTACT INFORMATION
———————————————
For shipping or order support:
Email: admin@hairmobb.org
Website: www.Hairmobb.com
Instagram: @HairMobb_
Business Hours:
M-F 10am-6pm (est)
HairMobb reserves the right to update or modify this shipping policy at any time without prior notice.